Business ProfileforTalent Worldwide, Inc.

On 04/02/2024, I made two purchases with TopResume.com, a Talent Worldwide, Inc. company. The Website led me to believe a writer would contact me within 7 days, per their email. Hours later, I received another email stating I wouldnt get a product until 04/16/2024 but would be matched with a writer to collaborate. On 04/08/2024, I got an auto-reply email stating I would be matched with a writer. On 04/12/2024, I contacted them through their website contact page requesting that services be rendered. No reply. I did not receive a copy of that correspondence. 04/15/2024 I emailed support due to no contact or service being rendered and requested them to cancel the order. No reply. On 04/16/2024, I contacted support to request a refund and ask them to cancel my order. No reply. On 04/16/2024, they stated that I had been matched with a writer I replied that I no longer wanted the service due to lacking professionalism and service and requested a refund. No reply. 04/16/2024 I contacted them twice via email at ********************************** and replied to a customer support automated email. Still no reply. I believe this company to be scamming people. They offer a service that does not honor stated services and hide behind fine print on their website. Ive been attempting to reach them for a week to cancel a service they have not yet honored, and they will not reply. Timing is important in looking for a career/job; this company could worsen other peoples lives by taking their already low funds. They have NOT provided me with any services, rendered any product, or had no communication other than automated emails I want my money back and the services requested canceled. Please see the attachments for email correspondence with false promises and the website screenshots with false information.